Debt Collection

Increasingly brazen elements of the debt-collection industry are hounding hundreds of thousands of Americans who have fallen behind on their debts. Collectors use various forms of intimidation, including talking with relatives, friends, and employers about a consumer’s debt without his permission; making harassing or abusive telephone calls; and threatening to take actions that are illegal or not intended. The wave of harassment by debt collectors is especially tough on low-income people who are often -- but by no means exclusively -- its targets.

NCLC Special Reports and Press Releases

Press Materials : NCLC Calls on Media to Expose Debt Collection Industry's Widespread Illegal Practice

Policy Analysis

NCLC's Comment Opposing Debt Collectors Autodialing Personal Cell Phones, April 2006, PDF (33KB)

Testimony: The Consumer Impact of Regulatory Relief Proposals Affecting Banks, Thrifts and Credit Unions, March 1, 2006, PDF (303KB)

Policy Analysis Archive

Consumer Information

• Four Ways To Get Help if You Are a Consumer
• Brochure: What You Should Know About Debt Collection PDF (1.2MB)

Fair Debt Collection

NCLC Reports:
Debt Collection & Repossesion Ed.