Four Ways To Get Help If You’re a CONSUMER

We can’t counsel individual consumers at National Consumer Law Center – our staff is too small -- but here are ways you can get help from us and others:

• The latest edition of our most popular book, the easy-to-read “NCLC Guide to Surviving Debt” can be ordered via the web link below. U.S. News & World Report called this book “A gold mine on topics like how to handle collectors, which debts to pay first, and how collection lawsuits work.” To order NCLC Guide to Surviving Debt click here.
• The National Association of Consumer Advocates website has a large list of lawyers around the country who may be able to represent you or answer your debt-collection questions. Here’s the web link http://www.naca.net/db.php3?submit=Search&state=Any%2BState&levelofexpertise=any&areaofexpertise=Debt_Collection

• The Federal Trade Commission, which says consumer complaints about collectors have topped their lists for three years running. They’re at https://rn.ftc.gov/dod/wsolcq$.startup?Z_ORG_CODE=PU01
• State attorneys general also handle consumer complaints. To find your state’s attorney general click here.
• National Consumer Law Center also offers a brochure called “What You Should Know About Debt Collection.” Single copies are free but there is a charge for orders of 20 copies or more. To order a free copy call 617-542-8010. About pricing for bulk orders please call NCLC's Publications Department at 617/542-9595.

How You Can Help Us Fight This Fight